Received April 15, 2009

Ann, thank you so much!..... We would like to tell you that the WATER LEVEL in our pool has not gone down at all. We are really happy THANK YOU!!!!!!

Richard

Received April 13, 2009

Tom and Ann. Thank you so much for your help with our pool leak and repairs. We can actually see a big difference.

Richard & Mark

Received March 13, 2009

Tom, please feel free to add Jody's comments to your website. Jody was so impressed with his experience with you that he posted something on the internet.

Thanks again for everything.

Heather James

Received March 11, 2009

I just wanted to write a quick note to thank you for your time and effort with the leak under our pool. As a mechanical engineer, I could completely appreciate the process you used to troubleshoot our lines and to systematically narrow down the location of our leak. As a homeowner, I was very appreciative that you honored your quoted price even though the job was much more complex than originally anticipated - 12 hours at our home today was a bargain for the amount we were billed! I will recommend your company without reservation to any of our friends who need pool services or repairs.

Thanks again!

Jody James

Received November 24, 2008

Ann, I cannot tell you how much I appreciate your help with all of this. You really went above and beyond. I will recommend your company to anyone needing your services as your good spiritedness shows that you run a quality business.....

Thank you again, .....

Robin

Received on 11/17/08:

Tom, I wanted to thank you for taking the time to fix my pool pump problem rather than just saying I need a new pool pump, I returned the capacitor to warehouse pool supply which i had purchased for $30.00 and got a refund I told them my story and they were also impressed and my response was that's why I have only used integrity pool repair in the 6 years that I have had my pool. Thanks again.

Jose

Received on 7/15/08:

Ann & Tom (and Nathan),

I stopped by the pool this morning and was very pleased to see the pool cleaner working perfectly. I'm very happy with your work and in particular with the way it was carried out.

There are lots of business choices that we all get to make. For example lots of pool service company choices. I was lucky enough to pick you. Your company name is just perfect...you carried out your work with patience, expertise, and INTEGRITY. Its just a word...and in your case a company name. However you and your employees understand it an live it. There is no question Tom's leadership in this area sets the tone for the company. You are straight up with the customers, and make clear commitments that you keep. I know this job took a bit longer than anticipated, and you stuck with the original bid. All three of you were patient with my questions and stayed engaged until I was satisfied with the answer.

I tend to recommend you to anyone I know with a pool.

Thanks very much for the repair, the result, and again for the kind way you accomplished it.

Regards,

Mark

Received 3/16/08

Thank you so much for taking the time to help us out....It is nice to know when you can count on someone to do a job right!!!!!

Jan

Phone call received on August 29, 2006:

"My name is Thomas B. My father, Terry, was doing some business with you guys over here in Baytown and I just wanted to give you guys a call and to let you know that the individual you had working on our pool, Luis, is an outstanding individual. He is so pool-savvy, and pool-smart and a very intelligent person, and very nice—one of the nicest people that I've ever had come to the house and work on anything. Just wanted to let you guys know that Luis is an outstanding gentleman. So, thank you very much for y'all's service. It was definitely greatly appreciated and have a pleasant afternoon."

Email received on July 3, 2006:

Mr. & Mrs. Chapman,

My wife and I want to say thank you for having your technician come out today and teach us how to maintain the pool. We have had some bad luck in getting someone to come over and not only did your company give us a date and time, but you actually showed up unlike the other guys. Your technician was very helpful and taught us how to handle the pool so it doesn't get out of hand. He was very thorough and insightful and we really appreciate this.

In the future, if we need work done, we will definately be calling.
Again, thanks for everything,
Chris & Christina

Voice message received on May 23, 2006:

"Hi, this is Jeana. Fernando went by and worked on my pool today and I wanted to call and thank you for responding so quickly. I was in a state of panic and really wasn't sure what was going on. So, I just wanted to say thank you very much for being there when I needed you. Thanks again."