Customer Comments

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Dear Tom and Ann, I just wanted to thank you both for Tom coming over today to fix my pool light! I felt so dumb not knowing about the reset button or where it was! I want you to know how much I appreciate your friendliness and great customer service. Thanks for the education too! Sincerely, Holly Mize

Tom and Ann, Rich and I want to thank you for taking care of our pool. You have made it very enjoyable for us. We have sold our house and will close on 7-20-05. So I have paid three weeks in July. We have left your name and number with the new owners and told them how great you have maintained our pool. Again, thanks, Judy

Ann and Tom, Thank you so much for helping me with my pool—the calls and trips. I feel rather silly that Tom's trip was due to me not replacing the Jandy lid properly, but what a blessing—I got some instructions on how to operate my pool! It's sparkling blue again and everyone is happy (because I am—ha ha ha). I appreciate all your help! You guys do an excellent job, especially in customer service!!! Carol Jamison

Voice message received on May 23, 2006:

"Hi, this is Jeana. Fernando went by and worked on my pool today and I wanted to call and thank you for responding so quickly.  I was in a state of panic and really wasn't sure what was going on.  So, I just wanted to say thank you very much for being there when I needed you. Thanks again."


Email received on July 3, 2006:

Mr. & Mrs. Chapman,

My wife and I want to say thank you for having your technician come out today and teach us how to maintain the pool.  We have had some bad luck in getting someone to come over and not only did your company give us a date and time, but you actually showed up unlike the other guys.  Your technician was  very helpful and taught us how to handle the pool so it doesn't get out of hand.   He was very thorough and insightful and we really appreciate this. 

In the future, if we need work done, we will definately be calling.
Again, thanks for everything,
Chris & Christina


Phone call received on August 29, 2006:

"My name is Thomas B. My father, Terry, was doing some business with you guys over here in Baytown and I just wanted to give you guys a call and to let you know that the individual you had working on our pool, Luis, is an outstanding individual. He is so pool-savvy, and pool-smart and a very intelligent person, and very nice—one of the nicest people that I've ever had come to the house and work on anything.  Just wanted to let you guys know that Luis is an outstanding gentleman.  So, thank you very much for y'all's service.  It was definitely greatly appreciated and have a pleasant afternoon."